Tofaş has 76 dealerships located all over Turkey.

The dealership network for the brands which Tofaş represents sells new vehicles, second-hand vehicles, and spare parts and also provides maintenance & repair services.

LONG-TERM, TRUST-BASED BUSINESS RELATIONS

Tofaş has 76 dealerships located all over Turkey. The company constantly enhances customer satisfaction through the long-term, trust-based business relations which it enters into with its dealers, its advanced logistical and distribution competencies, and its advanced after-sales services capabilities.

Nearly all Tofaş dealers qualify as “integrated”, which means that customers can find sales, services, and spare parts at a single location. Many Tofaş dealers also provide customers with such additional services as compulsory and optional motor vehicle insurance coverage and vehicle financing.

All 71 of the Fiat main dealers in the network also service the company’s Alfa Romeo and Jeep® brands. With the inclusion of those not associated with the premises of the network’s main dealerships, there are 98 Fiat sales points and 122 Fiat service points located all over Turkey. There are also 19 Alfa Romeo-Jeep® main dealerships, together with another four locations that only service the vehicles.

CONNECT AND DRIVE AWAY!

In 2019 Tofaş launched its “Showroom Online: Connect and drive away!” project. The first “virtual showroom” of its kind in Turkey, it makes it possible for customers to video-chat with sales personnel online without the need to install an app or to make an appointment. Accessible from the company’s www.fiat.com.tr website, the project’s real-time video-chat capabilities give potential customers the experience of visiting a dealership and even finalizing their purchase conveniently without having to be physically present there.