TOFAŞ 2018 ANNUAL REPORT
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DEALERS NETWORK

THE TOFAŞ DEALERSHIP NETWORK SERVES FIAT, ALFA ROMEO, AND JEEP VEHICLES. SEVENTY-THREE ARE FIAT MAIN DEALERSHIPS AND SEVENTEEN ARE ALFA ROMEO-JEEP MAIN DEALERSHIPS.

The dealership network for the brands that Tofaş represents provides customers with a full range of services consisting of new car sales, second-hand car sales, technological infrastructure-supported after-sales services, maintenance & repair services, and spare parts services.

LONG-TERM, TRUST-BASED BUSINESS RELATIONSHIPS

Tofaş has 78 dealerships located all over Turkey. Giving great importance to customer satisfaction, the company constantly enhances it through the long-term, trust-based business relationships which it enters into with its dealers, its advanced logistical and distribution competencies, and its advanced after-sales services capabilities.

Today nearly every node in the Tofaş dealership network complies with the network’s “Integrated 3S” design specification, which means that customers can find sales, services, and spare parts at a single location. In addition to selling new cars and providing after-sales services and spare parts, some Tofaş dealerships also provide customers with such additional services such as compulsory and optional motor vehicle insurance coverage and vehicle financing.

The Tofaş dealership network serves Fiat, Alfa Romeo, and Jeep vehicles. Seventy-three are Fiat main dealerships and seventeen are Alfa Romeo-Jeep main dealerships.